Take heed on new law on online reviews

Lawyers' Forum

By Trisha Rich and Lisa Kpor

Trisha Rich is a professional responsibility attorney and commercial litigator at Holland & Knight LLP. Lisa Kpor is a litigation attorney at the firm. They can be reached at trisha.rich@hklaw.com and lisa.kpor@hklaw.com.

Posted March 28, 2017 1:34 PM

As online review websites like Yelp and Avvo have continued gaining popularity, ethics attorneys often field questions from lawyers requesting guidance in handling online reviews, especially negative reviews.Some lawyers completely ignore such reviews, choosing not to draw attention to bad press. Other lawyers are sometimes too quick to respond to such reviews, often to their own peril. Still other attorneys, in an attempt to avoid the problem altogether and prevent clients from leaving negative reviews at all, have …

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